Terms and Conditions for phirelaxion.sbs Floral Service
Get to know your rights and obligations while using Phirelaxion. These terms outline our bouquet creation, delivery, and user responsibilities across Malaysia.
January 15, 2026
Acceptance of Terms
By using our website or ordering a bouquet, you agree to these terms and conditions. Please read carefully, as proceeding with an order means you accept the requirements listed here.
Definitions
Key concepts referenced throughout these terms for clarity.
"Phirelaxion", "we", or "our" refers to phirelaxion.sbs, operator of this bouquet and floral delivery platform in Malaysia.
"Customer", "user", or "you" means individual or entity using our services or website, including all recipients of bouquets ordered.
"Order" means any request for floral products or related arrangements submitted through our official order process.
"Site" and "service" refer to phirelaxion.sbs’s online bouquet ordering and customer support features.
Service Usage
You may use our site and place orders only for lawful purposes and in accordance with these terms. Delivery and product availability may be limited by location or flower season.
Eligibility
You must be at least 18 years old or have obtained appropriate legal consent to use our website and place orders. All users are responsible for compliance with Malaysian law.
We do not knowingly accept orders from minors.
Your Responsibilities
You are expected to provide accurate information and respect these policies.
Prohibited Uses
Do not use phirelaxion.sbs for illegal or harmful activities.
Intellectual Property
All content, designs, images, and trademarks on phirelaxion.sbs are the property of Phirelaxion or its licensors. You may use content only as permitted for personal, non-commercial reference regarding floral ordering.
User Content
Feedback, reviews, photos, or messages you submit may be published or used for quality improvement, provided they do not breach privacy or rights.
Your Rights over Contributions
You retain ownership of original material you submit, but grant us a license to display and use it related to our platform.
Privacy Policy Reference
Please also review our data privacy policy for information on how personal data is processed. Your continued site use signifies acceptance.
Read Privacy PolicyLimitation Disclaimer
We provide products and services as described, but there are limits to what is promised.
Important Limitations
Results may vary depending on circumstances such as flower season, location, and product availability.
Limitation of Liability
Phirelaxion is not liable for loss, delays, damage, or non-delivery caused by circumstances beyond our control or by user error.
Indemnification
You agree to indemnify and hold Phirelaxion harmless from any claims, damages, or losses arising from unauthorized or improper use of our site or services.
Dispute Resolution Process
We encourage speedy, direct resolution of issues. Contact our team for help before pursuing other recourse.
Arbitration
Any unresolved disputes may be referred to confidential arbitration under Malaysian law.
This does not limit statutory rights you may have under consumer law.
Online Dispute Resolution
Customers may seek mediation through online dispute channels provided under Malaysian guidelines for e-commerce.
See Disclaimer DetailsSeverability
If any part of these terms is held invalid, the remainder remains in effect.
Entire Agreement
These terms represent the complete understanding between you and Phirelaxion regarding floral purchases and services.
Applicable Law and Jurisdiction
These terms are governed by the laws of Malaysia and subject to the jurisdiction of local courts.
Termination
We may suspend access or cancel orders if our terms are breached or misuse is detected. Unlawful activity will be reported.
Changes
Phirelaxion reserves the right to amend these terms at any time. Continued use implies acceptance of future updates.
How to Contact Us
Reach out to our support team for clarification of these terms or any service concerns.
Support Email: content@phirelaxion.sbs
Support Phone: +6014-509 8974
Shop Address: 76-2, Jalan Tasik Utama 5, Kuala Lumpur 57000 Malaysia
Effective Date: January 15, 2026
Version: 2